Privacy and Data Collection
We are committed to respecting the privacy of individuals who visit this website. The standards below are an integral part of our privacy policy.
We do not automatically collect information about you such as your name, address, telephone number, or email address when you visit this website. This information is collected only if you voluntarily provide it when you sign up for the email mailing list, submit a request for information, or complete a form on the site.
The personal information you provide to us is protected under federal privacy legislation. This means that you will be informed of any collection of information concerning you, the reasons for the collection, and your right to access the information. However, we do collect data regarding traffic on our website in order to improve it and better meet your needs. No personal information concerning you is collected in this process; the data that interests us is of a technical nature. For example, we may want to know:
- the name of your Internet service provider;
- the duration of each visit;
- the type of operating system (Windows, OS X, Unix, etc.) you use;
- the type of browser (Chrome, IE, Edge, Firefox, etc.) you use.
Canadians are protected by the following two federal laws regarding the protection of personal information: the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA is based on the Model Code for the Protection of Personal Information of the Canadian Standards Association, which is incorporated into it. In Quebec, organizations are subject to the Act respecting the protection of personal information in the private sector. The Commission d'accès à l'information ensures the enforcement of this Act.
The standards below are the principles of our privacy policy:
- Accountability: We are responsible for the personal information in our possession. It is the responsibility of our Chief Executive Officer to implement policies and practices regarding the protection of personal information and to ensure compliance with them.
- Identifying purposes: Before collecting personal information about you, or at the time of collection, we will inform you of the reasons for the collection, how the information will be used, and the circumstances under which it may be disclosed.
- Consent: No personal information concerning you will be collected, used, or disclosed without your consent.
- Limiting collection: Personal information about you will be collected only if it is necessary for the identified purposes and only if it is reasonable and appropriate to do so under the circumstances.
- Limiting use, disclosure, and retention of personal information: Personal information about you will not be used or disclosed for purposes other than those for which it was collected, unless you have consented or unless required by law. The information will be retained only as long as necessary to fulfill the identified purposes.
- Accuracy: It is important that the personal information we hold about you is accurate, complete, and up to date. If you believe it is inaccurate, please contact us.
- Safeguards: Personal information is protected by security measures appropriate to its level of sensitivity. Protective methods will include physical safeguards, administrative measures, and technical measures.
- Openness: Any interested person will be provided, upon request, with a copy of this privacy policy.
- Access to personal information: You have the right to request access to the personal information we hold about you. You may also challenge the accuracy and completeness of this information and have it amended as appropriate.
- Challenging compliance: You may complain about non-compliance with the above principles to the Chief Executive Officer.
Advertising
We may use advertising methods external to this site. In such cases, when you visit this website or the websites or online services on which we display advertising, we collect data related to your activities that will not personally or directly identify you.
This information may include the content you view, the date and time you view this content, the products you purchase, or information related to your location through your IP address.
We collect this information in order to offer you more relevant advertisements—this is a technique called “retargeting.” We therefore collect information about the site where you saw the advertisements we offer you, as well as the advertisement you clicked on.
If we use external advertising methods, when you browse certain websites, the online advertising networks with which we work may place anonymous cookies on your computer and use similar technologies to understand your interests based on your (anonymous) online activities in order to offer you more relevant advertisements. If you do not wish to receive these personalized advertisements, you can adjust your advertising settings so that you are no longer targeted by most companies engaged in this type of advertising activity. This will not prevent you from viewing advertisements, but they simply will not be displayed as part of these retargeting methods.
Furthermore, if we use external advertising methods, we will not offer you targeted advertisements based on sensitive personal information, including information relating to your race or ethnic origin, political opinions, religious beliefs or other similar information, trade union membership, health, physical or mental condition, or sexual preferences. We may only offer you targeted advertisements based on data provided by advertisers or partners or by combining it with data that we collect ourselves. All data used to deliver targeted advertising is anonymized and is not used to personally or directly identify you.
For the purpose of reaching a relevant audience, if we use external advertising methods, we may collaborate with external advertising companies—“advertising partners”—that help us recognize you and offer you relevant advertisements when you visit a website or online service that is part of their network. It is also possible that we collaborate with advertising partners in order to better recognize you across different devices and offer you relevant advertisements. Our advertising partners may collect information about your activities through this website and on other websites or online services that are part of their network. We also collaborate with external companies that provide us with web analytics tools that assess, among other things, the use and operation of this website so that we can continuously improve this platform as well as our services.
Our external partners, and we ourselves, may use session cookies and persistent cookies to facilitate your navigation and enhance your user experience on this site, as well as to monitor and evaluate the operation and use of this website.
To find out whether we use external advertising methods, to modify or delete your personal information, or to opt out of receiving future messages, please contact us using one of the following methods:
RE/MAX Alliance & Pro-Commercial
Telephone: 514 374-4000
Email: alliance@remax-quebec.com ↗
Persons Responsible for the Protection of Personal Information
Contact: Michel Tremblay – President
Telephone: 514 374-4000
Email: renseignements.personnels@remax-alliance.ca ↗